This contingency program is designed to pursue insurance claims that have been previously billed (usually within 60 days). In this program there are generally time consuming problems that deal with either the insurance company, the patient or both. RSI acts as an extension of your business office to handle these time consuming accounts. This maximizes your staff in a more cost effective and efficient manner. RSI allows your office to place a greater work effort up front thus decreasing the amount of insurance money that may evade you due to lack of intensive follow up in the beginning.